Frequently Asked Questions > About Your Merchant Statement

Download the Sample Merchant Statement & Guide

Every BankCard USA merchant is sent a monthly processing statement reflecting a breakdown of all batch, deposit, and fee activity. Statements are mailed out the first week of each month reflecting activity for the previous month. This guide will walk you through each field of the BankCard USA merchant statement. Please feel free to contact the listed toll-free Customer Service telephone number with any further questions.

1. Statement Header

1. Return/Mailing address for BankCard USA
2. Your BankCard USA merchant account number
3. Month of processing activity reflected in the statement
4. Checking or savings account number linked to your BankCard USA merchant account
5. Your merchant mailing address
6. Toll-free Customer Service telephone number

2. Statement Message

Important messages, reminders, and announcements pertaining to your BankCard USA merchant account

3. Charge Total

Total month-end debit from your checking or savings account as detailed in the monthly processing statement. Please do not remit payment for this amount as it is automatically debited from your checking or savings account at month-end.

4. Summary of Card Deposits

   Totals for the month broken down by card type

1. Card type accepted
2. Monthly total item count of sale transactions for the month
3. Monthly total dollar amount of sale transactions for the month
4. Monthly total item count of adjustments for the month
5. Monthly total dollar amount of net adjustments for the month
6. Monthly total item count of credit transactions for the month
7. Monthly total dollar amount of credit transactions for the month
8. Net dollar amount of sale transactions, adjustments, and credit transactions for the month
9. Combined totals for MasterCard and Visa only for the month
10. Totals for all card types for the month

5. Summary of Card Fees

A breakdown of discount and inquiry fees applied for the month. Please refer to information regarding qualification requirements for each tier of discount rates*. Card Fees include, but are not limited to the following:

• QUALIFIED – Charges for transactions that qualified for the lowest tier of discount rates
• MID QUALIFIED – Charges for transactions that qualified for the middle tier of discount rates versus the lowest tier
• NON QUALIFIED – Charges for transactions that did not qualify for either the lowest or middle tier of discount rates available
• AVS - Address Verification System (AVS) inquiry fee. An AVS inquiry must be performed on all non-face-to-face transactions to qualify for the lowest possible discount rate.
• AUTHORIZATION – Per-inquiry fee charged each time the terminal or software dials out and connects with the host. This is normally for each authorization request and closing of batches.
• POS-LOC / 950 – Per-inquiry fee charged when the terminal dials the available local number
• POS-WATS – Per-inquiry fee charged when the terminal dials the First Data Resources (FDR) 800#
• VOICE-LOC – Per-inquiry fee for live voice-authorization requests

1. Card type applicable to listed fees. All AUTHORIZATION fees for batch closings are listed under the VISA card type.
2. Card Fee type
3. Dollar amount or item count applicable to fee
4. Rate or dollar amount applicable to fee
5. Dollar amount of fee assessed
6. Total dollar amount for listed card type
7. Total QUALIFIED discount fees previously deducted during the month upon the original deposit of each batch
8. Total of all Card Fees assessed at month-end

6. Summary of Miscellaneous Fees

A breakdown of all other processing fees applied for the month. Miscellaneous Fees include, but are not limited to, the following:

• CHARGEBACKS – Processing fee for receipt of each chargeback during the month

• STATEMENT FEE – Monthly fee assessed for overall maintenance of your BankCard USA merchant account

• MIN DISCOUNT – The minimum discount fee total assigned to your merchant processing account. If this minimum discount fee is not met, the difference or total will be deducted at month-end.

* To qualify for the lowest tier of discount rates available ensure that all transactions are fully authorized with all required information and batches are closed on a daily basis. Please refer to processing guidelines on complete information regarding discount rate tiers.