Frequently
Asked Questions > Fee Structure
In addition to the fees disclosed in the
BankCard USA Merchant BankCard Services
Application and Agreement, the following
fees apply to all merchant accounts. Outlined
below is each fee as it appears on the monthly
processing statement (if applicable) its
description, and the applicable charge.
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VOICE-LOC |
Per-inquiry
fee for live voice-authorization
requests |
$1.00
per call |
HELP
DESK/
ASSISTANCE
SERVICE |
Charge
for each inquiry to the FDR
Help Desk. To avoid this fee,
please first contact our Merchant
Services Department at (800)
589-8200 for possible assistance.
Most inquiries can be handled
directly with Merchant Services
at no additional cost. |
$4.00
per call |
DDA
CHANGE FEE
Demand-Deposit Account
(merchant checking account) |
This fee will be assessed prior to
the change of merchant bank
account information and will
not appear on the monthly
processing statement. |
$25.00
per request |
12B
LETTER |
Processing
fee for receipt of each retrieval
request |
$5.00
per retrieval request |
AVS |
Address
Verification Service (AVS)
inquiry fee. An AVS inquiry
must be performed on all non-face-to-face
transactions to qualify for
the lowest possible discount
rate. |
$.10
per inquiry |
CHARGEBACKS |
Processing
fee for receipt of each chargeback
received against the merchant
account |
$25.00
per
chargeback* |
DOCUMENTATION
REQUEST FEE |
This
fee will not appear on the
monthly processing statement.
Fee for request of documentation
previously provided at no
cost (for example, monthly
processing statements). |
The
greater of $2.00
per page OR
$25.00 per hour |
ACH
REJECT /
RETURNED ITEM
FEE |
This
fee will not appear on the
monthly processing statement.
Fee for the return of an automatic
debit
to the DDA linked to the merchant
processing account. |
$25.00
per reject |
SECURITY/LOSS
PREVENTION FEE |
Fee
for security and loss prevention
work
associated with transactions
held in a
batch. |
$35.00
per batch |
Batch Header Fee |
This fee applies to settling a terminal at the end of the business day. Merchant sends their completed transactions for the day to their acquiring bank for payment. |
$.25 per batch out |
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ACQUIRER PROGRAM SUPPORT FEE (MC) |
Assessed on International Interchange categories. Merchants accepting International cards may notice a slight increase in the effective costs of Interchange of 0.15% (15 basis points). |
Pass Through |
NETWORK AREA BRAND USAGE (NABU) (MC) |
Billed at a pass through cost of $0.0185 per item |
Pass Through |
CROSS BORDER (MC) |
Assessment for each transaction acquired in the US for non-US issued cards processed. This card type / charge type accommodates transactions where the acquirer settles the transaction using the merchant’s currency code. |
Pass Through |
ACQUIRER INTERNATIONAL SERVICE ASSESMENT (ISA) (VISA) |
This is the fee on U.S. acquired transactions when the issuer country is foreign for both international purchase and cash advance transactions except on a U.S. military base, embassy or consulate. |
Pass Through |
ACQUIRER PROCESSING FEE (APF) (VISA) |
The APF, in the amount of $0.0195, will be applied on all Visa branded authorizations. |
Pass Through |
INTERNATIONAL ACQUIRER FEE (IAF) (VISA) |
Only Visa International transactions will be assessed the 0.45% IAF fee. |
Pass Through |
ZERO FLOOR LIMIT FEE (VISA) |
There will be a fee assessed for transactions in which a settled transaction can not be matched to an approved authorization. Ie; A merchant settles a transaction without a valid approval code (makes up an approval code), Visa will assess a $0.10 per occurrence. |
Pass Through |
MISUSE OF AUTHORIZATION (VISA) |
These fees are assessed on approved or partially-approved authorization transactions that cannot be matched to a clearing (settled) transaction or an authorization reversal. Clearing must occur within 10 days of authorization for all merchant categories, with the exception of T&E segments, which must clear transactions within 20 days of authorization, regardless of the transaction date. Visa implemented this penalty fee to reduce the occurrence of "ghost authorizations" (authorizations that are approved but never cleared), as these can adversely impact a cardholder's open-to-buy, leading to increased declines and confusion at the point of sale. (Pass Through) |
Pass Through |
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* If chargebacks exceed one percent (1.0%)
of the sales transactions processed in any
given month (calculated by dividing the
number of chargebacks in any month by the
number of sales during that month), you
will pay an additional per-item charge established
by us for processing such excessive chargebacks.
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