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Frequently Asked Questions

  1. Get Answers and Prevention Tips for Chargebacks and Retrieval Requests
  2. How to Obtain the Best Possible Discount Rate
  3. Procedures for Changing Information on Your Merchant Account
  4. Information Contained in the Monthly Billing Statement
  5. Step-By-Step Procedures to Properly Completing a Transaction
  6. Explanation of the BankCard USA Fee Structure
  7. Risk Prevention Tips for Internet Merchants
  8. Glossary of Terms
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BankCard USA Merchant Services is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA. and Westamerica Bank, Santa Rosa, CA. American Express may require separate approval.

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